Common questions

How long does it take to process my order?

We process your order within one working business day.

Delivery times UK (1-5 business working days) and Worldwide (3-15 business working days). Express paid shipping options available at checkout for UK.

How do I return my item?

Get in touch via email or phone quoting your order reference number.

Contact details:

Telephone: + (44) 7305240441

Email: support@smoochie.co.uk

A returns label will be generated and sent to email address of your choice. T&C's Apply

How do I apply a discount code?

To apply any discount codes provided, simply enter it at checkout. For bulk orders and discounts kindly get in touch with us at customer-relations@smoochie.co.uk

I want to gift someone and ship direct to them

We can exclude any paperwork from packaging and also ship direct to where you want it. Simply add their name and address to order. To include a free gift message inside you can drop us an email or add notes at checkout.

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For branch visits get in touch for more information.

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